MAJOR PROGRESS
Received, unpacked and inspected Zaero Redrive kit

Sent Email to Flit LLC:
SUMMARY: Send a throttle, main sprocket and sprocket retainer.

DETAILS:
I am ecstatic about receiving the Zaero kit. Thanks for installing the bearings.

A little waxing philosophical, if you will: In this life, after everything is stripped away, all you have is your reputation. The Zaero kit has a stellar reputation as far as concept and design. May I make several suggestions?

- Communication
- Quality control

COMMUNICATION
1) Delivery
The original delivery estimate was 12 weeks. Actual was 20 weeks.
For a prototype, the delivery time was acceptable, but resetting expectations should be done early in the process. Being a pilot trained in worst-case analysis, I thought my Zaero investment might be a total loss because of the loss of communication.

2) Instruction
There were extra cables and one bolt included in the kit that I don't understand. A parts list and assembly diagram would aid in understanding:
- Spare bearings. Bearing orientation. Pressing technique.
- Mounting bolts to buy
- Washer type and quantity
- Belt tension and XYZ adjustment points
- Torque specs
Maybe I can help you make such an instruction sheet, once I figure it out. LOL

QUALITY
3) Missing throttle. See photos. Please send one.
4) Damage in shipping. Packaging was inadequate to prevent damage. See photos. Please send two new parts to replace:

- damaged main sprocket
- dented belt retainer on small sprocket
- scraped and chipped paint and metal on mount. Just let me know what alloy was used and I'll file the burrs and re-paint.